Hotel receptionist
The Hotel Receptionist is the first point of contact for guests upon arrival and throughout their stay, ensuring a seamless and positive experience. This role requires a combination of excellent customer service skills, strong communication abilities, and a detail-oriented approach to handle reservations, guest inquiries, check-ins/outs, and provide information about hotel services and local attractions.
Responsibilities:
- Warmly greet guests upon arrival, check them in, issue room keys, and provide information about hotel amenities, services, and policies.
- Manage reservations efficiently, including modifications and cancellations, through phone, email, and online booking platforms.
- Handle guest inquiries and requests promptly, ensuring their needs are met to the highest standard.
- Process payments and handle billing queries accurately.
- Maintain up-to-date knowledge of room availability, rates, and promotions.
- Offer recommendations for dining, entertainment, and tourist attractions in the local area.
- Coordinate with housekeeping and maintenance staff to ensure room readiness and address any issues swiftly.
- Keep the reception area tidy and well-organized at all times.
- Handle emergencies with composure and professionalism, following hotel protocols.
- Contribute to a positive team environment and participate in staff meetings and training as required.
Employment and Working conditions:
- Location: Prague, Czech Republic.
- Salary from 43,000 PHP net.
- 4 weeks of paid vacation annually.
- Paid health insurance.
- Accommodation for free.
- Meals provided during working hours
- Employment contract for 2 years with possibility to extend.
- 6 working days per a week
Requirements:
- Previous experience as front desk receptionist in 4-5 stars hotels
- Certificates of employment or evidence of the job.
- Good English
FAQ
Any questions so far? We’d be happy to help.
Nope! There is no cost for job seekers. And if we find you a great job, it still costs you nothing.
There might be the only one payment in case if you require assistance from us during the visa process. About price for consultancy services, please contact us directly.
It all starts when you send us your application, or when apply for a specific job right, here on this website. One of our consultants will get in touch as soon as possible to set up a time to meet with you and get to know you better.
We will talk about your skills, your experience and your career goals. You can ever tell us a little about what you like to do when you are not working. It might help us find you a place to work that matches your personality. Then we may give you a brief skills assessment and check your references.
Next, we will prep you for an interview and get you started in the right temporary or permanent job. That is how it works. Easy enough, right?
It all starts when you send us your application, or when apply for a specific job right, here on this website. One of our consultants will get in touch as soon as possible to set up a time to meet with you and get to know you better.
We will talk about your skills, your experience and your career goals. You can ever tell us a little about what you like to do when you are not working. It might help us find you a place to work that matches your personality. Then we may give you a brief skills assessment and check your references.
Next, we will prep you for an interview and get you started in the right temporary or permanent job. That is how it works. Easy enough, right?
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